telephony

EE shows off helium balloon mobile masts

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Mobile phone provider EE has demonstrated helium balloons and drones that could provide 4G mobile coverage following damage to existing infrastructure.   The devices are fitted with small mobile sites that include a base station and an antenna. They could also be used to connect remote parts of the UK where coverage is thin. EE said it planned to deploy such a network in a UK rural area this year. The drones can stay airborne for up to an hour at a time and the "helikite" balloons for several weeks as they have a tethered power source. The drone was designed to give short-term targeted coverage to aid search and rescue situations, EE said. "Innovation is essential for us to go further than we've ever gone, and deliver a network that's more reliable than ever before," said EE chief executive Marc Allera. "Rural parts of the UK provide more challenges to mobile coverage than anywhere else, so we have to work harder there - developing these technologies will ultimately help our customers, even in the most hard to reach areas." It was the first time this had been tried out in the UK, said Kester Mann, analyst at CCS Insight. "Everyone immediately thinks of disruptive players like Facebook and Google when it come to things like balloon-based networks. The traditional networks need to step up so they don't get left behind," he told the BBC. Google is developing a network of huge balloons to provide connectivity to rural areas around the world, known as Project Loon. Last month the tech giant confirmed it had closed its internet drone project, Titan, which was designed to bring the internet to remote rural areas. Facebook's Project Aquila involves building solar-powered aircraft which will fly for months at a time above remote places, beaming [...]

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KCOM appoints Offord as new Enterprise Sales Director

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Phil Offord has joined KCOM as Enterprise Sales Director, bringing over 15 years of international business experience from across Europe and the US. He reports to Executive Vice Principal Stephen Long and will be responsible for the direction, development and management of the sales organisation. Long said: "Our sales team is focused on helping organisations to deliver their overall customer experience rather than just new technology. Phil's vision for the development and evolution of an enterprise sales function that listens more than it talks is a perfect fit for us." Offord added: "Companies are looking for partners that are large enough to make the difference but small enough to be agile and KCOM fits that need." He joins KCOM from CORETX (previously Selection Services and C4L) where he served as Group Sales & Marketing Director for over two years. Prior to this role he served as Sales and Marketing Director for Logicalis UK.

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Voiceflex set to launch FCA compliant SIP call recording

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Responding to demand from partners Voiceflex is gearing up to launch FCA compliant SIP call recording and storage on March 1st. "Due to the large number of channels we support across multiple data centres, the conventional recording equipment wasn't man enough for the job," said Paul Taylor, Sales Director. Taylor also noted that call recording has become a de facto must-have within many sectors, a requirement that has been triggered by what he described as a prevailing 'culture of blame'. "Employees and customers need protection," added Taylor. "The only way to protect verbal communication is via call recording." Voiceflex's SIP trunk call recording solution is hosted in the cloud and offers free set-up with no fixed monthly commitment. Customers pay only for why they use, and they have the option of deleting recordings and downloading them to be stored locally. "Our call recording application is designed for partners selling cloud or on premise-based telephony to businesses wanting to record both incoming as well as outgoing SIP calls," added Taylor.

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