Openreach

BT and Ofcom agree deal to legally separate Openreach

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BT and Ofcom have reached agreement on a long-term regulatory settlement that will see Openreach become a distinct, legally separate company with its own Board within the BT Group. The agreement is based upon voluntary commitments submitted by BT that the regulator has said meet its competition concerns. Once the agreement is implemented around 32,000 employees will transfer to the new Openreach Limited following TUPE consultation, and once pension arrangements are in place. Openreach Limited will have its own branding, which will not feature the BT logo. The Openreach CEO will report to the Openreach Chairman with accountability to the BT Group Chief Executive with regards to certain legal and fiduciary duties that are consistent with BT's responsibilities as a listed company. Gavin Patterson, BT Chief Executive, said: "I believe this agreement will serve the long-term interests of millions of UK households, businesses and service providers that rely on our infrastructure. It will also end a period of uncertainty for our people and support further investment in the UK's digital infrastructure. "This has been a long and challenging review where we have been balancing a number of competing interests. We have listened to criticism of our business and as a result are willing to make fundamental changes to the way Openreach will work in the future." The transfer of around 32,000 employees, under TUPE regulations, will be one of the largest such transfers in UK corporate history. It will take place once the agreement has been implemented and pension arrangements are in place for these employees. Under the agreement, Openreach will manage and operate its assets and trading but ownership of those assets and trading will remain with BT. The agreement builds on changes that BT has already made to the governance of Openreach in recent months. These include the [...]

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Ofcom Confirm NO Openreach Split from BT, But Big Change is Coming

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The telecoms regulator has today published its preliminary proposals as part of a major Strategic Review of the United Kingdom’s Digital Communications market, but the big news is they’ve decided NOT to completely split BT from its national broadband and phone network (Openreach). Openreach was setup a decade ago after Ofcom’s original review in 2005, which among other things forced BT to open part of their network to competition (“functional separation“) and introduced Local Loop Unbundling (i.e. allowing rival ISPs to install their own kit in BT’s telephone exchanges, giving them more control over ADSL broadband and phone). Since then the market has evolved and the new “fibre broadband” (FTTC) services don’t offer the same kind of control or price flexibility as the older LLU ADSL solutions. Meanwhile many of BT’s rivals feel as if the operator still has too much control over Openreach and aren’t investing enough in their infrastructure, which they claim has damaged competition and performance. By comparison BT say they’ve invested billions into the national infrastructure, are delivering a good level of service (i.e. meeting Ofcom’s targets) and claim that their rivals seek a free ride off the back of all their hard work. BT has also warned that splitting Openreach could damage their plans to invest in future “ultrafast” G.fast broadband upgrades and the 10Mbps USO (details). Furthermore there were also fears about the risk from a protracted legal battle, concerns over how BT’s huge pension deficit and group debt would be split and uncertainty over who would provide Openreach’s future investment. On the other hand BT’s rivals believe that an independent Openreach could have fostered investment into superior FTTH/P technology and made the market more open and fair for everybody. Ofcom’s job in all this was to navigate the maze of conflicting claims and [...]

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BT Pledge Over GBP1bn to Boost UK Broadband, But is it New Money

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The CEO of BT Group, Gavin Patterson, has made a final plea ahead of tomorrow’s Strategic Review outcome and informed the Mobile World Congress event in Barcelona (Spain) that he would “significantly” increase investment (£1bn+) in order to further improve national broadband connectivity. Reports at the weekend suggested that Ofcom would not move to separate BT (here) from control of their national UK phone and broadband network (Openreach), although they might keep that option on the table. Never the less Patterson cannot afford to trust in leaks to the media, not least because BT will officially learn of its fate at the same time as everybody else.. tomorrow. Gavin Patterson said: “There’s a significant investment that we are ready to make now in the next generation of technology, more Fibre-to-the-Premise [FTTP], G.fast (and) Fibre-to-the-Cabinet [FTTC] … That’s a big decision, we are ready to make it if we get some regulatory certainty coming out of the Ofcom review. Openreach is the only national player and it is very heavily regulated. We believe having Openreach as a unit within the BT group is good for investment and for research and development, and insures you get a national service at competitive prices. If it’s ever separated, would you see the same investments being made? I very much doubt you would.” According to a related report on the FT, that “significant” investment would see BT spend £1 billion+on improving UK broadband connectivity. But the commitment lacks key information, such as whether or not this actually reflects an existing pledge or even if it has separated out Capex (capital expenditure) from Opex (operating expenditure). Readers may recall that BT made a big commitment last September towards improving national broadband connectivity (here) and the bulk of that is focused on their G.fast deployment. BT intends [...]

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BT Set to Avoid Openreach Split as Ofcom Opts for the Middle Ground

By |News|

The UK telecoms regulatory will publish the outcome of their ‘Strategic Review of Digital Communications‘ on Thursday and unsurprisingly there have been some leaks, which appear to confirm our expectation that Ofcom will NOT move to split BT from control of its national phone and broadband network (Openreach). Instead Ofcom is expected to impose greater separation of Openreach from BT, which could involve giving rival ISPs more access to Openreach’s national network of cables and telephone exchanges (a highly likely outcome). Potentially Ofcom may also require BT’s network access division to have its own separate board, which the operator won’t be very happy about. However it’s understood that the regulator will opt to keep the option of full separation on the table, which could be used as a bargaining chip should BT move to aggressively oppose their new measures. A BT source told The Telegraph that this may yet result in separation: “It could get to the point of separation by the back door” (i.e. if the price of Ofcom’s new regulation feels too high to stomach). Naturally all of this is to be accompanied by a variety of other changes to market regulation, which will go well beyond the question of Openreach’s separation. We’ll find out more on Thursday.

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Centre for Policy Studies Calls for Ofcom to Initiate BT Breakup

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BT to be separated from control of their national UK broadband and phone (Openreach) network, which the group suggests could “provide a market with a level playing field between all players.” At present Ofcom’s on-going Strategic Review of Digital Communications is said to be “seriously” considering the option of breaking up BT, which if appropriate would require the regulator to refer the operator to the Competition and Markets Authority(CMA). Politicians seem to be divided on the topic, with many supporting such a split (here) and others, such as Ed Vaizey (Digital Economy Minister), suggesting that it has “lots of potential to backfire” and existing “regulations have proved very effective” (here). Meanwhile BT contends that it has continued to meet Ofcom’s existing regulatory targets and that any attempt to split their business might tie the process up in legal battles. Questions also remain over how BT’s debt / pension pile might be apportioned in the event of a split, as well as the impact on consumer prices from all of the related changes (better services cost more money) and what kind of market model might be adopted in its place. BT has also warned that their plans to roll-out ultrafast (G.fast) broadband could suffer, but that may be a moot point if FTTH/P ends up becoming the favoured course. Equally there’s a risk that separating Openreach might harm investment in alternative network operators, since Openreach would perhaps be seen as the bigger target for investment. It also remains unclear whether smaller ISPs on Openreach’s network would be winners or losers in such a market. In to this seemingly endless debate steps the CPS, which believes that separation of BT may be the best long-term fix for the United Kingdom’s telecoms market. Daniel Mahoney, CPS Economic Bulletin, said: “The UK’s broadband infrastructure [...]

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BT Fighting Against Separation from OpenReach

By |News|

Instead of going on a charm offensive BT’s CEO, Gavin Patterson, appears to have taken a more confrontational approach by privately writing to every (650) elected UK Member of Parliament and highlighting how he felt that many of their recent claims against the operator were “inaccurate and misleading“. The reaction, which according to The Telegraph also delivers a point-by-point rebuttal of the recent “Broadbad Report” that was signed by 121 cross-party MPs, comes at a time when Ofcom are said to be “seriously” considering (here) the option of splitting BT from control of their national broadband and phone network (Openreach). BT’s CEO, Gavin Patterson, said: “Separation would be costly and divert time and funding away from investment in UK infrastructure, at a time when the UK is at a crucial stage of its development as a world-leading digital nation. Surely those impatient to see yet more homes and businesses get better broadband would rather that the money, time and effort went into the next stages of Superfast broadband, and then into Ultrafast?” In fairness the “Broadbad” report had plenty of big flaws, such as using out of date information for broadband coverage and failing to do a deeper analysis of its own claims, which is disappointing because it arguably missed a golden opportunity to highlight some very real failings and therefore risked damaging the credibility of its own message. Never the less the report did succeed in chiming in with all those politicians and people who, in a world where broadband is increasingly being seen as a vital utility service, simply expect an awful lot better from BT and its national service / network delivery business. Patterson’s letter also pointed to praise of its network from around the world and made specific mention of Australia, which recently highlighted Openreach as [...]

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BT’s National UK Network Suffers Serious Broadband Outage

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Reports are coming in of sporadic problems with gaining access to BT’s websites and also an apparent nationwide fault affecting broadband connectivity on their network, which at the present time does not appear to be hitting TalkTalk or Sky Broadband’s unbundled lines. According to a status update from AAISP, “BT have a major problem at the moment and lines which log off are unable to log back in again. Our TalkTalkservices are unaffected, and lines which stay online are unaffected. This looks to be a country wide problem affecting many ISPs.” A large number of UK ISPs that use BT’s services (e.g. BTWholesale) appear to be affected by the issue, which began at around 2 – 3pm. Sorry if your are experiencing network problems. Engineers are on site now. We will keep you updated. — BT (@BTCare) February 2, 2016 The hashtag #BTDown on Twitter is starting to trend and the advice right now is that if you’re connected then don’t reboot your router as you may struggle to reconnect. UPDATE 3:52pm Apparently the problems are also extending to the systems that ISPs use to interface with BT via Openreach / Wholesale, such as diagnostic services. We also note that BT.com is working (partly), but their Service Status page for consumer broadband is not. It’s a very unusual problem. UPDATE 4:03pm Anybody expecting an Openreach engineer to visit today may see delays (more so than usual) because even BT’s engineers are being affected by some of the system outages. UPDATE 4:06pm Services that make use of Vodafone’s unbundled broadband lines are also unaffected by this problem, much like Sky and TT. UPDATE 4:16pm Some consumers who managed to reach BT’s customer support have been told that the ETA for a fix is around 4 hours, which suggests that they know [...]

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BT Picks Tech Boss to Become CEO of UK Telecoms Division Openreach

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The Chief Executive of BT’s Technology, Service and Operations, Clive Selley (54), has today been confirmed as the replacement for outgoing Joe Garner in the role of CEO at the operator’s Openreach division, which is responsible for the national UK broadband and phone network. Readers might recall that Joe Garner, who had only been in the role for around a year, suddenly announced his intention to step down last November 2015. Garner said he was leaving in order to pursue the same position of responsibility at the Nationwide Building Society. However the change came at a pivotal point for the telecoms infrastructure giant, which is currently facing the possibility of a split from the wider BT group (Ofcom’s on-going Strategic Review). Never the less Garner is officially expected to take up his new post at some point during Spring 2016 and that left BT to hunt for a replacement. Thankfully BT appears to have found their man in the shape of Clive Selley, who just so happens to be the operator’s current Group Chief Information Officer (CIO) as well as CEO of BT’s Technology, Service and Operations division. This should make him a good fit for the role. Clive Selley said: “I am honoured to have been asked to lead Openreach at this important point in its history. The huge investment it has made over the past decade has made the UK a broadband leader, and we need to build on those foundations by deploying fibre to further communities and by rolling out ultrafast broadband. Customer service is a top priority of mine and I am committed to delivering further improvements by working closely with all industry partners who rely on our network to serve their customers. Openreach is at the heart of the UK economy with our open access network underpinning a ferociously competitive broadband market. [...]

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