Telephony
The installation of our phone system was very smooth and everything was explained very well. The customer after care service received since then has always been first rate, they regularly contact us to check that all is running smoothly with the system, and are quick to deal with any enquiries we have in a friendly and efficient manner. A very pro active company and one which we would highly recommend! Deborah Ramsey, Managing Director, The JDM Group
With 20 years as a certified Avaya Partner and Service/Support Specialist, United Networks have a wealth of experience in helping organisations from small, privately owned independents to large PLC’s.
Based out of 2 regional centres, we cover the greater London and South East areas from our Borehamwood base and the South West from our base in Totnes, Devon.
Why do we partner with Avaya? The reasons for us are simple; they are the market leader for telephony and an innovator, offering excellent reliability and ease of use with great support and back-up.
By utilising a range of suppliers rather than being fixed to one we are able to bespoke build solutions around the exact requirements and budgets of our clients, ensuring our proposals and what we deliver are exactly the right fit.
Marchand Petit Estate Agents chose United Networks because we provide a single point of contact for all their communication requirements, ranging from broadband, fixed lines, phone system and mobile. Find out more about each of our telephony solutions below.
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Client Testimonials
The installation of our phone system was very smooth and everything was explained very well. The customer after care service received since then has always been first rate, they regularly contact us to check that all is running smoothly with the system, and are quick to deal with any enquiries we have in a friendly and efficient manner. A very pro active company and one which we would highly recommend!
As one of the country’s most successful and exclusive wedding venue company’s, it is essential our communication with brides, and venue security is handled by someone we trust. United Networks manage our phone system throughout our four sites, our phone lines, CCTV, and we have recommended them to a number of associates. Their knowledge and experience, as well as their efficient and affordable approach to helping us achieve our communication requirements has been excellent. From the initial discussion with UN, through to the after service support from the engineers, we have always felt confident we are getting the best service at the best price to achieve our high standard of communication with our clients.
We have been with United Networks since March 2011 and they were invaluable in their help when we moved to new premises. We have found all the staff to be extremely helpful and have drastically reduced our costs by moving our line rental and calls to them.
The service from the initial contact to installation and after care has been second to none. Our initial concern was the age and lay out of each buildings considering the age of the properties along with connecting the two hotels together on the same network. The installation was quick and trouble free along the depth of knowledge of the engineers. If there is ever an issue with the system the support is excellent in every way and always done with great efficiency. WELL DONE to Simon & his Team.
Ten years ago we decided we needed a new telephone system. However we struggled to find an organisation which could advise us on the merits of one system over another. Most businesses wanted to sell us the make (generally singular) they stocked. United Networks were able to offer us a variety of manufacturers’ systems. They discussed our needs addressing potential future growth and data requirements. With their help, we selected what we thought would be a suitable system. Ten years on our system is still going strong. United Networks has been at the end of the phone to overcome any technical problems we have had; and have supported both us and the telephone system through out
The help and assistance that United Networks give my company is excellent! From Choosing them as our provider, through installation of the phone system to the ongoing customer care and maintenance. The relationship that the team have develop with us is outstanding and I never feel like I’m asking for too much assistance! Its always good to talk to them and as we connect more and more I am more assured that putting all my company’s communication needs through them was definitely the best decision!
It is a pleasure to confirm that United Networks have been excellent in responding to all our requirements, from inception to installation and an ongoing basis.
All staff have been professional, efficient, friendly and responded to all of our, sometimes quite challenging, individual requirements.
After sales service has also been excellent.
We would like to thank the team lead by Simon Stone. We look forward to a long and successful business connection.
We at the Regency Clinic are using a telephone service provided by United Networks, we have found them to be very helpful and always at the end of the phone to sort out any problems that we may have. We had a few teething problems at the start (probably due to user error!) but the staff at United Network were always patiently on hand to help us at all times. Their prompt and efficient response to any query was vital to keeping our business running smoothly.